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FAQs |
What's included in my course fee?
What's not included in the course fee?
How fit do I need to be?
Are there age limits?
What should I bring?
Dates - When should I arrive?
Can I buy gift vouchers?
Is there any Joining Information?
Non-residents Arrangements
Youth courses
Can I bring my own equipment?
Safety
Do I need insurance cover?
What's included in my course fee?
Accommodation in twin-bedded rooms with en-suite, or house accommodation (if resident).
Breakfast, packed lunch, dinner, tea and coffee.
Personal protective and safety clothing.
Instruction by staff trained to national governing body standards.
All in-course transport.
Fuel and marina fees (for cruising courses).
Free use of the swimming pool, rock room and fitness room (following an induction)
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What's not included in the course fee?
Personal Insurance.
Footwear for on the water.
Towels (a towel-hiring service is available).
Friday evening meals. Bar snacks are available, however, up until 9.30 pm.
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How fit do I need to be?
To enjoy your course, you should be confident in water. We don't expect you to swim the Channel, but you will get more out of your course with a reasonable level of general fitness. If you suffer from any form of illness or medical disability, please advise us on the booking form. If you suffer from asthma, diabetes, epilepsy, giddy spells, angina, or other heart conditions, you should check with your doctor before making a booking and be in a position to produce a note from your doctor if required.
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Are there age limits?
Most courses in this brochure are for those aged 14 and over. Under-14s can only be accepted on non-youth courses if they're accompanied by an adult. Youth courses are for those between 8 to 16 years of age, or as specified. The minimum unaccompanied age for cruising courses is 16. For powerboat and personal watercraft courses, 12-14 year olds may attend accompanied by a responsible adult (over 18 yrs) on the course.
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What should I bring?
We recommend you bring plenty of warm clothing. 'Fibrepile' and thermals can also be a really good investment. Other items you'll need include:
> Swimming costume
> Towel
> Trainers, wetsuit boots or other suitable footwear for on the water
> Gloves or specialist sailing gloves
> Hat
> Flask / Water bottle
> Sun block, sun glasses
>Any other item specified in your joining instructions.
If you are cruising, mountaineering, or camping please bring your own sleeping bag with you, and for cruising, wellingtons (not black soled) and sea-sickness pills.
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Dates - When should I arrive?
For most activities, the published course dates show your actual activity days. If you are resident at the centre, you should therefore arrive the evening before. For example, if you course date says April 19-23, you should arrive on the evening of the 18th.
For cruising courses, please note that your course dates include your evening of arrival. Eg, if your course date is May 16-21, you should arrive on the evening of the 16th.
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Can I buy gift vouchers?
Gift vouchers can be arranged for any special occasions. Just ring our Bookings department with your credit card details, or fill in the booking form, requesting a voucher for any specified amount and we will send you the voucher in the name of whoever you choose. These are valid for twelve months, can only be exchanged for a course at Plas Menai, are transferable and non-refundable.
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Is there any Joining Information?
You'll receive specific joining information with confirmation of your booking or on receipt of final payment, if it's a late booking. This information gives you a general outline of the course, essential items to bring with you and suggestions for any useful preparation for your activities.
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Non-residents Arrangements
Please register at Reception on the first morning of you course, by 9 am, unless your joining information says otherwise. You're welcome to join the introductory briefing for residents on the first evening (approx 8 pm).
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Youth courses
If you are resident at Plas Menai for your course, your house parent will be ready to meet you from 5 pm on the evening of your arrival. You should check in to Reception on arrival where your house parent will show you your accommodation and run through the evening activities and general outline for the rest of your course.
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Can I bring my own equipment?
You are very welcome to bring and use your own equipment whilst you are at Plas Menai, but please note that you bring and use it at your own risk as we cannot accept any responsibility for any damage or loss to your equipment, howsoever caused. If you require space to store your equipment during your stay, please contact the centre in advance to confirm space available.
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Safety
In addition to enjoyment and learning new skills, safety is of paramount importance on all Plas Menai's courses. Watersports and adventure activities are hazardous by their nature and participants, parents or guardians must accept that there are risks and the inevitable bumps and scrapes which happen during the thrills and spills of fast moving activities. To manage the risks so far as we are able, Plas Menai has a 'safe system of work'; we only employ qualified experienced staff we provide a range of quality personal protective and safety equipment for participants' comfort and safety we provide up-to-date equipment for your course we teach to national governing body recommendations and guidelines, in small groups we have robust management and safety systems which have been inspected by approved bodies such as AALA, RYA and BCU we reserve the right to modify or cancel an activity if we feel that there are unmanageable risks
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Do I need insurance cover?
Personal insurance is not included in the course fee. Whilst you are in the best hands at Plas Menai, we strongly advise that you take out additional cover for your own peace of mind and to cover you if you have to cancel your place on a course for reasons beyond your control. You must acknowledge that you already hold appropriate insurance cover on the booking form.
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