IMPORTANT INFORMATION - CENTRE CLOSURE
In light of the new measures placed by UK Government and Welsh Government in response to the coronavirus (COVID-19), Sport Wales has taken the decision to close its facilities in Cardiff and Caernarfon (Plas Menai), to help and protect our customers and employees.
Sport Wales National Outdoor Centre, Plas Menai, will close to the public from Wednesday 18th March 2020, and will remain closed until further notice to members of the public following recent updated advice from the UK Government and Welsh Government.
For customers with existing bookings up until 31st May 2020 these bookings have been cancelled, for school bookings this period is extended further until 20th July 2020. We will happily move your booking to an alternative date later in the year, or alternatively process a full refund.
Please email your preferred option along with your booking details to: email@example.com
For URGENT ENQUIRIES ONLY, contact the centre on 0300 3003112
Bookings currently made with Plas Menai from the 1st June will remain scheduled and we hope to be welcoming guest back to the centre, we will however be monitoring the evolving nature of this epidemic and following Governmental measures and ensuring our customers are kept up to date. In the event of further centre closure, the centre will ensure customers are informed a minimum 4 weeks prior to their booking.
If you have a query about bookings made from the 1st June 2020 please email firstname.lastname@example.org, however please be aware bookings cancelled up until the 31st May 2020 will be dealt with as a priority currently, and a member of the team will get back to you in due course.
We recognize that these are unsettling times, however we want you to know that our customers safety and wellbeing is our priority.